Getting a job with the CompTIA A Plus exam
article
April 30, 2024

Getting a job with the CompTIA A Plus exam

Job Roles Associated

CompTIA A+ certification qualifies individuals for various roles within the IT industry, primarily focusing on technical support and IT operational duties. Some of the key job roles include:

  • IT Support Specialist
  • IT Field Service Technician
  • Desktop Support Analyst
  • Help Desk Tier 2 Support

Responsibilities and Duties of Each Job Role

IT Support Specialist

The IT Support Specialist is responsible for maintaining the computer networks of an organization, ensuring all systems operate smoothly. Duties include installing and configuring computer systems, diagnosing hardware/software faults, and solving technical problems.

IT Field Service Technician

These technicians work on-site to address hardware issues, performing repairs and maintenance on computers and other technology equipment. Their responsibilities also extend to installing new hardware and making configurations to existing systems.

Desktop Support Analyst

Desktop Support Analysts assist with the daily issues that affect computer desktops and software applications. They handle troubleshooting tasks, resolve network issues, and ensure that all desktop applications are updated to the latest version.

Help Desk Tier 2 Support

Tier 2 support personnel are advanced help desk technicians who take over issues that cannot be resolved by first-level support. Their tasks include more in-depth technical support, such as resetting passwords, retrieving data, or configuring networks.

Key Tasks Performed by Each Job Role

  • IT Support Specialists often perform routine server maintenance as well as end-user support.
  • IT Field Service Technicians regularly engage in hardware troubleshooting and replacement.
  • Desktop Support Analysts manage software installations and upgrades.
  • Help Desk Tier 2 Support might involve detailed database management or recovery operations.

Average Salary for Job Role

Salaries for CompTIA A+ certified professionals can vary widely depending on location, experience, and specific employer but typically range as follows:

  • IT Support Specialist: $50,000 - $70,000 annually
  • IT Field Service Technician: $45,000 - $65,000 annually
  • Desktop Support Analyst: $60,000 - $80,000 annually
  • Help Desk Tier 2 Support: $40,000 - $60,000 annually

Top Companies Hiring for the Role

Notable companies seeking CompTIA A+ certified professionals include:

  • Intel
  • Dell
  • Ricoh
  • Nissan
  • Blue Cross Blue Shield
  • HP

These employers recognize the value of CompTIA A+ certification as a standard for technical proficiency in IT operational roles.

Future Prospects for the Role

The demand for skilled IT professionals continues to grow as technology evolves. With a CompTIA A+ certification, individuals are well-positioned to advance in their careers. Further certifications like CompTIA Network+ or CompTIA Security+ can provide additional opportunities and potentially lead to higher-paying positions within information security sectors. The integration of skills from both A+ and Security Plus certifications can drastically enhance a professional's qualifications in the burgeoning field of cybersecurity.

Frequently Asked Questions for Getting a Job with the CompTIA A+ Exam

What is CompTIA A+ Certification?

CompTIA A+ certification is a globally recognized credential that validates the foundational skills required for entry-level IT professionals. This certification covers a broad range of topics, including hardware, operating systems, networking, security, and troubleshooting.

How Can CompTIA A+ Certification Help Me Secure a Job?

Holding a CompTIA A+ certification demonstrates to employers that you have the practical skills and technical knowledge necessary for IT support roles. It is often considered a stepping stone for more specialized certifications like Security Plus Certification or Sec Plus Certification, and is valued across various IT positions.

What Types of Jobs Can I Get with CompTIA A+ Certification?

CompTIA A+ certified professionals can qualify for various roles, including:

  • IT Support Specialist
  • Help Desk Technician
  • Desktop Support Analyst
  • Field Service Technician
  • Associate Network Engineer

How Do I Prepare for the CompTIA A+ Exam?

To prepare for the exam, you can:

  • Enroll in official CompTIA training courses.
  • Utilize study guides and practice tests.
  • Join study groups or forums to discuss topics with peers.
  • Review materials on foundational networking and PC hardware.

Are There Prerequisites for Taking the CompTIA A+ Exam?

There are no formal prerequisites. However, it is recommended that candidates have:

  • Basic understanding of computer systems and networking.
  • At least 9 to 12 months of hands-on experience in the IT field or lab settings.

How Often Do I Need to Renew My CompTIA A+ Certification?

The CompTIA A+ certification needs to be renewed every three years. Renewal can be achieved through continuing education activities, earning a higher-level certification, or retaking the exam.